This Privacy Policy explains exactly what personal data K1Games collects from Pakistani players, how that data is used, who it may be shared with, and what rights you have over your own information.
Before you read the full policy, here are the six most important things K1Games commits to on data privacy.
K1Games does not sell, rent, or trade your personal information to any third party, ever. Your data belongs to you, not to advertisers or data brokers.
Every K1Games connection — deposits, withdrawals, login, account management — is encrypted with 256-bit SSL. Your financial data and personal details are always secured in transit.
K1Games collects only the personal data that is necessary to operate your account, process your PKR transactions, and comply with our regulatory obligations. Nothing more.
You can request access to, correction of, or deletion of your K1Games personal data at any time by contacting support@k1games.bet. Your rights are real and we honour them.
K1Games does not hold your data indefinitely. Retention periods are defined for each data category and are based on legal requirements and operational necessity — not convenience.
If K1Games makes a material change to this Privacy Policy, registered players will be notified by email before the change takes effect. No silent updates that affect your rights.
This Privacy Policy describes how K1Games — accessible at https://k1games.bet — collects, uses, stores, and protects personal data provided by players and visitors to the platform. K1Games is operated for the benefit of Pakistani players and takes its data protection obligations seriously.
By registering a K1Games account or by using any part of the K1Games website, you confirm that you have read this Privacy Policy and consent to the collection and use of your personal data as described herein. This Privacy Policy should be read alongside the K1Games Terms and Conditions, which together form the complete agreement between you and K1Games regarding the use of the platform.
If you do not agree with any part of this Privacy Policy, please stop using K1Games and contact support@k1games.bet to request closure of your account and deletion of your personal data, subject to our legal retention obligations described in Section 9.
This policy applies to all K1Games services — sports betting, live casino, Aviator, fishing games, roulette, account management, and any future services added to the platform.
K1Games collects the minimum personal data necessary to provide its services to Pakistani players. The categories of data collected are as follows:
| Data Category | Specific Data Points | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC / passport number, gender | Account registration, KYC verification, age verification |
| Contact Data | Mobile number, email address, city and province | Account communications, support, verification |
| Financial Data | PKR payment method details (JazzCash/Easypaisa mobile numbers, bank account details, partial card numbers) | Processing deposits and withdrawals in PKR |
| Transaction Data | Deposit history, withdrawal history, bet history, bonus usage | Account management, fraud prevention, regulatory compliance |
| Technical Data | IP address, device type, browser, operating system, session durations | Platform security, fraud detection, responsible gaming monitoring |
| Usage Data | Pages visited, features used, betting patterns, time on platform | Platform improvement, responsible gaming, personalisation |
| Communications Data | Support chat and email records, verification correspondence | Support quality, compliance audit trails |
K1Games does not collect sensitive personal data such as religious beliefs, political opinions, or biometric data unless specifically required by and permitted under applicable regulations.
K1Games collects personal data through the following channels:
Most of the data K1Games holds about you is provided directly by you — when you register your account, complete KYC verification, make a deposit or withdrawal, contact customer support, claim a promotion, or complete any form on the K1Games platform.
K1Games automatically collects certain technical and usage data when you access the platform. This includes your IP address, device identifiers, browser type, session duration, and pages visited. This data is collected using cookies and similar tracking technologies, described in Section 7.
K1Games may receive data about you from trusted third parties in limited circumstances, including: identity verification providers used for KYC (such as document verification services); payment processors handling your JazzCash, Easypaisa, or bank transactions; and fraud prevention services used to protect the K1Games platform and its players.
K1Games does not purchase data from data brokers, social media platforms, or marketing lists. Third-party data is received only where it directly supports the operation of your K1Games account.
K1Games uses the personal data it collects for the following purposes:
K1Games processes personal data on the following legal bases:
K1Games does not sell, rent, or trade your personal data to any third party. Data may be shared in the following limited circumstances only:
K1Games shares data with carefully selected service providers who assist in operating the platform. These include payment processors (for JazzCash, Easypaisa, bank, and card transactions), identity verification providers, IT infrastructure providers, and customer support platforms. All service providers are contractually bound to process data only on K1Games's instructions and to maintain appropriate security standards.
K1Games may disclose personal data to regulatory authorities, law enforcement, or courts where required to do so by applicable law, court order, or regulatory direction. K1Games will, where legally permitted, notify you before making such a disclosure.
In the event of a merger, acquisition, or sale of all or part of K1Games's business, your personal data may be transferred to the acquiring entity. K1Games will notify registered players before such a transfer occurs and ensure that the acquiring entity is bound by equivalent privacy protections.
K1Games will never share your data with advertisers, marketing companies, or data aggregators. Any sharing is strictly for operational necessity or legal compliance — never for commercial data trading.
K1Games uses cookies and similar technologies on its platform. A cookie is a small text file placed on your device when you access a website. K1Games uses the following categories of cookies:
You can manage cookie preferences through your browser settings at any time. Disabling essential cookies will affect your ability to use K1Games. Disabling other cookie categories will not affect your account or access to K1Games services.
K1Games implements robust technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, disclosure, alteration, or destruction. These measures include:
While K1Games takes every reasonable precaution to protect your data, no internet transmission or digital storage system can be guaranteed to be 100% secure. In the unlikely event of a data breach that affects your personal data, K1Games will notify you and relevant regulatory authorities as required by applicable law.
You are also responsible for maintaining the security of your K1Games account. Use a strong, unique password and do not share your login details with anyone. K1Games will never ask you for your password.
K1Games retains personal data only for as long as necessary for the purposes for which it was collected, or as required by law. Specific retention periods are as follows:
| Data Category | Retention Period | Reason |
|---|---|---|
| Identity & KYC Data | 5 years after account closure | Anti-money laundering regulatory requirement |
| Financial & Transaction Data | 5 years after each transaction | Financial regulatory requirement |
| Betting History | 3 years after each bet | Dispute resolution, regulatory audit |
| Support Communications | 2 years after resolution | Quality assurance, dispute reference |
| Technical / Log Data | 90 days | Security monitoring, fraud detection |
| Marketing Preferences | Until consent withdrawn or account closure | Consent-based processing |
After the applicable retention period has expired, K1Games will securely delete or anonymise your personal data. Anonymised, aggregated data that cannot be linked to any individual may be retained indefinitely for platform analytics and improvement purposes.
As a K1Games player, you have the following rights over your personal data. To exercise any of these rights, contact K1Games at support@k1games.bet with the subject line "Data Rights Request".
You can request a copy of all personal data K1Games holds about you. K1Games will provide this within 30 days of a verified request, free of charge.
If any of the personal data K1Games holds about you is inaccurate or incomplete, you have the right to request correction. Contact support@k1games.bet with the corrected details.
You can request deletion of your personal data. K1Games will fulfil this where there is no overriding legal obligation to retain it — such as anti-money laundering record-keeping requirements.
You can request that K1Games restricts processing of your personal data in certain circumstances — for example, while you contest its accuracy or object to its use.
You can request a copy of your K1Games account data in a structured, machine-readable format, allowing you to transfer it to another service if you choose.
You can object to K1Games processing your data for marketing purposes at any time. You can also opt out of non-essential cookies. Objections are processed within 48 hours.
K1Games is strictly an adults-only platform. The platform is not directed at, and does not knowingly collect personal data from, persons under the age of 18. Registration on K1Games requires confirmation that the player is aged 18 or over, and K1Games performs age verification as part of its KYC process.
If K1Games becomes aware that personal data has been collected from a person under 18, it will immediately and permanently close the relevant account, delete all associated personal data (subject to any legal retention obligations relating to the detection of underage use), and return any deposited funds to the original payment source.
If you are a parent or guardian and believe that a minor has registered on K1Games, please contact support@k1games.bet immediately. K1Games will investigate and act within 24 hours of a verified report.
K1Games may send you marketing communications about promotions, bonuses, new features, and platform updates. Marketing communications are sent only where you have given consent during registration, or where K1Games has a legitimate interest and you have not opted out.
You can opt out of K1Games marketing communications at any time by:
Opting out of marketing does not affect transactional communications about your K1Games account — such as deposit confirmations, withdrawal notifications, and account security alerts. These will continue to be sent regardless of marketing preferences, as they are essential to the operation of your account.
K1Games processes opt-out requests within 5 working days. You may continue to receive marketing communications for a short period after submitting your opt-out request while it is processed.
The K1Games platform does not contain links to external third-party websites. All links within K1Games lead to pages within the k1games.bet domain. K1Games cannot be responsible for the privacy practices of any external website you may access independently through your own browser.
K1Games may update this Privacy Policy from time to time. When material changes are made, K1Games will notify registered players by email at least 7 days before the updated policy takes effect. The date at the top of this page will always reflect when the current version was last updated.
Your continued use of K1Games after the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with the changes, you should close your K1Games account before the effective date by contacting support@k1games.bet.
K1Games will never make a silent change to this Privacy Policy that reduces your rights without explicit prior notice. Any change that expands data collection or changes how data is shared will always be communicated clearly before it takes effect.
If you have any questions, concerns, or requests relating to this Privacy Policy or to K1Games's handling of your personal data, please get in touch:
Privacy Queries: support@k1games.bet — please use the subject line "Privacy Policy Query" or "Data Rights Request" so your message is routed to the right team.
K1Games aims to respond to all privacy-related queries within 5 working days. For data rights requests (access, deletion, rectification), K1Games will confirm receipt within 2 working days and fulfil the request within 30 calendar days.
For questions about responsible gaming tools or self-exclusion, please visit the Responsible Gaming page. For general Terms and Conditions, see the Terms and Conditions page.
